People Consulting

At InFocus People we have a track record of supporting organisations with a wide range of people solutions.

We can help you with defining your service offering and identifying and building the business case for people technology and operations. No matter the location or the services we will provide customer focused, simple, and cost-effective solutions.

When delivering support for more complex assignments we can leverage our range of trusted partners.

What do we mean by people operations?

Effectively it’s the delivery of any people activity outside of business partners or centres of expertise. The Ulrich Model describes operations activity under Administrative Expert, however at InFocus we understand the real value an effective people operations function can bring to the function and organisation. People operations can be made up of many different services including:

Standard services:

Although technology can automate much of this, it still needs support in the form of:

Resolving day to day enquiries.
Supporting employee life cycle activities.
Managing annual events.

Value added services:

Services that require a conversation with the end user and require expertise to manage more complex issues:

Recruiting employees through a volume model.
Supporting managers with employee relations advice.
Delivering global mobility services.
Creating learning content.

Business support services:

Services to support the people function:

Managing People technology including channel strategy.
Delivering vendor and supplier management.
Improving processes and people experience.

How can we help you?

Every organisation has a different need based on size, complexity, locations, maturity, etc. We provide solutions that are customer focused, cost effective and risk controlled and underpinned by insight from The GC Index. Here are some of the ways in which we could help.

Identifying the ideal people experience and turning that into simple user journeys.
Defining a Service Catalogue that underpins your people experience.
Creating business cases for investment in technology and operations.

An example service catalogue

Simply put The GC Index^® is the worlds first Organimetric (organisation metric) of its kind. It provides individuals, teams and organisations with a language and data they have never had before.

Supporting local businesses